Returns & Exchanges
At Silverback, we stand behind the durability of our gear. If your equipment or apparel doesn't meet your performance standards, you can return or exchange your items within 30 days of purchase.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare Your Gear
Place the items in their original packaging, ensuring all tags are attached and the products are in unworn, gym-ready condition.
Label and Ship
Print your prepaid shipping label from the portal and drop off the package at any authorized carrier location.
Quality Inspection & Refund
Once our team verifies the return at our warehouse, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing