Frequently Asked Questions
Everything you need to know about your Silverback performance gear.
How long does shipping take for Silverback equipment?
Standard shipping typically takes 3-5 business days within the continental US. Expedited shipping options are available at checkout for those who need their gear faster.
What is your return policy for worn athletic apparel?
We offer a 30-day return policy. Items must be in original condition with tags attached. For hygiene reasons, base layers and compression gear cannot be returned once worn.
Do you offer a warranty on heavy gym equipment?
Yes, all Silverback structural equipment, including racks and benches, comes with a 10-year frame warranty and a 1-year warranty on moving parts and upholstery.
How do I find the right size for my compression gear?
We recommend checking our detailed Size Guide located on each product page. Our gear is designed for a 'second-skin' fit; if you prefer a looser feel, we suggest sizing up.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Can I track my order once it has been placed?
Absolutely. Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.